FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the project. Real estate shoots are priced by square footage, with add-ons like drone, video, virtual twilight available. Short-form video editing starts at $40, with options for monthly deals - which drops the price per video. I offer a discount for agents who book regularly / bundle pricing when you combine photo and video. There are no hidden fees, and travel is included within X miles of Cleveland/Akron. You'll always get a clear quote before we book.
- What is your typical process for working with a new customer?
First, we have a quick call (or text exchange) so I understand what you need, your timeline, and how the visuals will be used. Then I send a quote and we lock in a date. For real estate, I'll send a short prep checklist so the home shows its best. On shoot day I arrive on time, work efficiently, and stay out of the way. After that, I edit everything and deliver within 24–72 hours through an easy download link. If anything isn't right, I'll fix it. Editing and redraft fee's are included in the price!