FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our rates vary, we do fixed cost, hourly and retainer based work. The larger the project and depending on complexity, at times have flexibility on our rates. We are more or less $85-125 an hour. The real thing about pricing is the solution and ROI on the project. With our experience, we provide a superior solution using less time which ends up being a better longer term solution for the customer and often less expensive.
- What is your typical process for working with a new customer?
We always start off understanding the needs. From there we create a plan, execute, track, refine, improve. The process is based on the type of project of course.
- What education and/or training do you have that relates to your work?
Luckily, internet marketing is young enough and exciting enough to a lot of talented writers that we are never without a long reading list of blog posts, white papers, breaking news. Of course, coming from large advertising agencies, lots of web design classes, reading book after book, but really just understanding business goals and creating strategies has helped us get to our level.