Sorry this pro can’t do your job, but we know other pros who can. Check them out
About
Charlotte's Webb Investigations provides criminal defense investigations, Family Finding, locate missing persons, process service, heir and asset searches. We also do background searches. We are a licensed Private Investigation Company.
Our prior experience working in mental health, child welfare and public criminal defense investigations, handling complex levels of Investigations makes us stand out from others. This varied background allows us to interact with individuals from all walks of life ensuring due diligence is done. We are familiar and comfortable with the various communities throughout the San Francisco Bay Area and Peninsula.
We offer Spanish speaking staff to assist you and have access to other translators as needed.
Helping clients get the results they want while not spending unnecessary amounts of money.
We provided skilled and detailed attention to each case whether its serving a document, finding a missing family member or completing an investigation for the defense of a murder suspect. We treat our clients like we want our family members to be treated.
We provide practical approaches to make sure that the client isn't wasting money nor our time. We use state of the art resources to ensure we maximize our services on your behalf.
Understanding the various populations in our community is something we pride ourselves on.
Overview
Hired 118 times
Background checked
5 employees
11 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Credit card, PayPal, Square cash app, and Venmo.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
2017
2016
Services offered
Document type
Corporations / LLC
Entity type
Businesses
Work location
My customers travel to me
I travel to my customers
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
70 reviews
5
87%
4
7%
3
3%
2
2%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Edward J.
Dec 14, 2016
•
Hired on Thumbtack
Charlotte , on time , professional and really made me feel at good . She served papers promtly and even picked up papers from my house and finished my paperwork at the courts . GREAT !! Would highly recomend !!
Process Serving
Emilio G.
Aug 12, 2016
•
Hired on Thumbtack
I am going through a divorce. There is so much paperwork and timing that goes on that i was very confused as to what to file, when to file it, and what not to file because it is just for informational purposes. Charlotte met me by my job, fighting the bay area traffic, and took the time to explain the process and forms that needed to be filed. I was very grateful for her help and advice during these times. Thank you Charlotte!!!!
Legal Document Preparation
Marcus P.
Mar 6, 2017
•
Hired on Thumbtack
Charlotte served divorce papers for me and was incredibly quick in serving and very professional overall. I would recommend to a friend.
Process Serving
Amy M.
Jan 20, 2025
•
Hired on Thumbtack
Charlotte responded to me quickly about an investigative issue I needed help with, got into a call with me about 15 minutes later, and solved my problem! Thank you so much, Charlotte :-)
Private Investigation
Leeann C.
Jan 10, 2020
•
Hired on Thumbtack
I had a notice of court hearing that needed to be served to an individual in the Bay area. I've already had the sheriffs try a different location and had failed, with the respondent now being aware that he was about to get served. With the court date set to be in a week, we had very little time with the "5 days prior" rule. I was frantically calling multiple process servers, literally all day, only to find that they were all extremely overpriced and a particular one was extremely rude on the phone.
I got the idea of trying Thumbtack after all the other businesses had closed for the day yesterday and Charlotte was my savior. I briefly explained what was going on to Charlotte over the phone, and she immediately offered to go make an attempt last night. While we weren't able to serve the papers last night due to his absence, Charlotte made another attempt early this morning and was able to serve the papers to the respondent.
I used to visit the Bay area quite often, so I was well aware how far Alameda is from the respondent's address, especially with traffic (I imagine it would've taken almost 1-2 hrs depending on traffic, one way). And Charlotte made two of those trips at such a reasonable price. She was super empathetic and quick to get the job done. I can't thank Charlotte enough for her service and I'd recommend her to anyone looking for a process server in the Bay area!
Process Serving
Credentials
Background Check
Charlotte Epps Stowers
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Investigative work has a $85 hourly rate with a minimum of 4 hours plus expenses.
Asset searches begin at $ 150 and unclaimed asset services have a 10% fee.
What is your typical process for working with a new customer?
I provide a free consultation t make sure that I can meet the clients needs and that we are on the same page. Next I have the client complete a contract so that we have a written agreement for services that outlines who is responsible for what and exactly what services will be provided.
Process service doesn't require the contract but does have a client intake form that is completed. Process services has out of county fee's in addition to the regular fee if the service is in a different county than originating from.
A retainer is required for all services.
What education and/or training do you have that relates to your work?
In addition to working as a Public Defender Investigator, the qualified manager, has completed a degree in Criminal Justice as well is a memeber of CDIA. Prior to her work as a Public Defender Investigator she worked for Children
