FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Caliwide Patrol offers competitive pricing and will customize a strategic security plan that best fit your needs. Caliwide Patrol management staff have over 45 years of experience, and our security officers are some of the most highly trained and skilled guards in the industry. Caliwide Patrol clients have trusted their home, personal, industrial, construction, and business, security needs to us since 2004.
- What is your typical process for working with a new customer?
We hold our ethics and standards to the highest of levels and conduct ourselves accordingly, remembering that we work for you. At Caliwide Patrol, your safety is our business. You’ll sleep easier knowing Caliwide Patrol is on the job protecting your home or business 24 hours a day, 7 days a week, 365 days a year. Give us a call today to speak to one of our highly experienced senior-management staff to put together a strategic and cost-effective plan to secure your home, business, warehouse, or event and, most importantly yourself and your family. No problem is too big or small.
- What education and/or training do you have that relates to your work?
Caliwide Patrol selection process is an assessment of each applicant’s character, ability, reputation, habits, and associates. They are required to take oral and written examinations, as well as complete a thorough background investigation. In addition, a complete criminal history check through the Department of Justice and the Bureau of Security and Investigative Service is conducted. A background check of each security officer is not only conducted by the State of California, but it is mandated and completed by Caliwide Patrol. An assessment of each applicant’s profile and training is then made to ascertain if their background and prior employment is adequately suited to your company’s specific needs. Additionally, all Caliwide Patrol officers receive extensive training to develop their interpersonal-relation skills so that they will be discreet and non-confrontational in situations requiring their intervention. Although the aforementioned seems more than sufficient, we go even further in ensuring quality service. Each shift has patrol supervisors who are accountable for the activities of officers assigned to his/her area and shift. Caliwide Patrol endeavors to have each patrol officer visit every officer on every shift to assure that the post orders are being followed to the letter. Caliwide Patrol believes that an effective training program is the best way to distinguish ourselves from our competitors. The better trained our personnel are, the more capable our organization is; in turn, this enables us to better serve our clients. Training is a critically important, on-going process requiring the full-time, concentrated efforts of a dedicated manager. Our Caliwide Patrol senior training officer is a hands-on professional who is responsible for the development and implementation of company training programs.