FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and transparent, with no hidden fees. We offer customized quotes based on the project’s scope and complexity. Discounts may be available for larger projects or repeat customers. Feel free to contact us for a detailed estimate tailored to your needs!
- What is your typical process for working with a new customer?
Our process for working with a new customer is straightforward and personalized: 1. Initial Consultation – We discuss your needs, vision, and budget to understand your project requirements. 2. Site Evaluation & Proposal – If needed, we visit the site to assess the scope and provide a detailed quote. 3. Project Planning – We finalize materials, design, and timeline to ensure a smooth process. 4. Execution – Our team gets to work, keeping you updated at every stage to ensure quality and satisfaction. 5. Final Review & Approval – We walk through the completed project with you to ensure everything meets your expectations. We prioritize clear communication and high-quality work to deliver outstanding results!
- What education and/or training do you have that relates to your work?
TurfCity has extensive experience and training in construction, landscaping, and hardscaping. We have undergone specialized training in turf installation, paver placement, and outdoor design to ensure high-quality workmanship. Additionally, we stay up to date with industry best practices and new materials to provide durable and aesthetically pleasing results.