Nanci Grant Interiors
About this pro
I had a good experience with Nanci Grant. She designed and supervised the building of a new fireplace with a Venetian plaster finish and integrated bench. It was a fairly involved project, including demo of the existing mantle, pushing out a wall, and bringing a gas line in. She made sure everything was done right, and the end result is stunning.Jul 9, 2014
Hyper, combative and argumentative when you don't agree with her ideas.. Hit and miss conceptualizing customer's needs. Few sample choices offered and then angers if you don't like the choices. Appears to engage about 15% in your job and then is off to Match.Com for another date. Definitely not talented when working with color. Creates grand decorating ideas never proposed nor wanted by customer, Then brings in contractors to submit bids that are so outrageous you can only laugh. Nanci is a west coast import. I think she needs to slow down and assimilate our east coast manner. Until she does, save your money.Jul 4, 2014VerifiedNanci G.'s reply
This above client was so irrational and difficult, that every single sub-contractor I brought in for bids asked me if she was mentally unstable. A very well known and respected builder in this community advised me to exit the project after hearing from subcontractors that her behavior was completely erratic. She changed her mind on a dime, was offered competitive pricing, and with each and every bid, she claimed that the specific sub was trying to rob her. It would seem as though in her world, the only people she feels have any right to profit is herself and her husband. Her home is multi-leveled with an open floor plan; she was looking for a fireplace redo, changing her wood flooring (2500 sq ft) throughout to a pickled gray finish (which requires a 3-step process), painting stucco'd walls and posts, tiling a backsplash, procuring cabinet hardware and some lighting, for prices that do not reflect today's quotes -- but, more in line with quotes reflecting 17 years ago when she last did maintenance on the home. I personally do not accept kickbacks for my referrals subs on my jobs. In fact, I offered this client my trade discounts where possible. Her assessment of my work ethic, design sense and focus are not only inaccurate, but absurd. My emails were flooded with photos daily ( sometimes 2-3 x a day) from her obsession with designs from Houzz -- well after we had agreed upon a concept. I suggested to her on 2 occasions that she proceed with the project on her own, since she would not trust my experience and thought of herself as an expert in all facets of design and execution. Her sense of my being combative was always at an attempt to respond to a holistic design approach that she considered "bullshit." I offered many samples, in fact, from 4 different tile and stone showrooms, paint samples for each room, and samples of floor color directly custom blended from a flooring contractor. She was impossible to please, in spite of the fact that she was never entirely clear on her parameters. I require a signed contract and deposit from my clients for hours that incurred to which she refused. Her comment was, " I did not need that amount." I think that her comments on my personal life is crossing a line in a professional context between a designer and client,which are absolutely none of her business. Suffice-to-say, I will not dignify her opinions will any further narrative, and reject being a participant in a pissing contest. I am a designer who grew up and was trained in New York with years of experience since 1996. I have been a participant in The Architectural Digest home Show, and a featured designer on HomePortfolio.com. My work speaks for itself.
Photos and Videos
- How did you get started doing this type of work?My mother was a decorator and a great art collector, so I had grown up with design and beautiful pieces. I also knew from a young age that I loved colors, and was always interested in creating palettes. There is something mysterious to me about how color psychologically effects a person. And more than anything, I perceive a large part of my job as being an educator -- a choice or a purchase is is easy when you understand what you are looking at in terms of quality, and how one thing relates to another. But ultimately, I am the student -- because I learn so many interesting things from my clients!
- What advice would you give a customer looking to hire a provider in your area of work?Don't be put off if a designer asks for more information before offering a quote. It's to everyone's benefit. That way, the designer can be more accurate in assessing the scope of the job, and how much time is needed for resourcing and shopping, drawings if necessary, and the coordination of vendors. The designer is being vigilant.
- What questions should customers think through before talking to professionals about their project?If you want to work with a professional Interior Designer, consult one before you start your project. Often consumers go it by themselves, only to discover they are in over their heads! When a designer is called in after the fact, often we have to function as "the clean-up crew" which means we are back-tracking. In essence, that means you will spend more of your hard-earned money than you should be. To do it right, it requires knowing what to focus on first, and building the room from there. And ultimately, you will have the use of a functional room much sooner!