FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our standard pricing for service calls is $145/hr with a two hour minimum and 10% markup on parts if not supplied. Bigger projects are priced based on the needs of the customer (free of charge site visit and estimates provided) and are agreed upon before work begins.
- What is your typical process for working with a new customer?
We usually go to the home or business to meet and talk with the customer in person about their project or problem. We give free quotes and work with them to schedule an ideal time to complete the work.
- What education and/or training do you have that relates to your work?
Travis Martin has over 15 years of plumbing experience. Travis and his crew are also professionally trained on Takagi tankless water heaters and PEX pipe installation.