- What should the customer know about your pricing (e.g., discounts, fees)?
We have discounts for veterans and seniors. We extend our contractor wholesale cost prices to our customers for countertops, cabinets, vanities, toilets, tubs etc. We offer a generous 2nd project discount for returning customers as well. Although we do not work on insurance projects, we do work with great finance companies for your convenience. Please see our portfolio for generalized pricing.
- What is your typical process for working with a new customer?
We come see your home and speak with you in detail about what is important to you. We explain every step of the work to be done and make sure it incorporates everything you're looking for. We work with you throughout the process to make sure, not just the outcome is as expected, but that the process is smooth and seamless for you and your family.
- How did you get started doing this type of work?
We founded 5blox because we were tired of seeing customers get burnt out by poor customer service and companies not making a point to include the customer in the process. When I remodel my own home, I want to know whats happening and when. I want to understand the reasoning behind it and I want to have decision making power over it. If that is what I feel I deserve when remodeling my home, then that is exactly what my customers deserve as well.