FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and based on the specific scope of each project. We provide upfront estimates after assessing your gate or garage door issue, so there are no surprises. Pricing depends on factors like gate type, automation system, materials, and repair complexity. We don’t charge hidden fees — just honest, competitive rates for professional, long-lasting work.
- What is your typical process for working with a new customer?
Our process is simple and straightforward: Initial Contact: We start by discussing your needs — whether it’s a repair, installation, or maintenance service. On-Site Assessment: We schedule a visit to inspect your gate or garage door system and identify the best solution. Estimate & Approval: You’ll receive a clear, detailed estimate before any work begins. Service & Installation: Once approved, our technician completes the work efficiently and with attention to detail. Final Testing & Walkthrough: We ensure everything works perfectly and answer any questions before we leave. Our goal is to make the entire experience easy, transparent, and stress-free from start to finish.
- What education and/or training do you have that relates to your work?
Our team is fully trained and certified in gate automation, access control systems, and electrical safety standards. We have years of hands-on experience installing and repairing all types of gates and garage door systems — including LiftMaster, All-O-Matic, Viking, and more. We stay up to date with the latest industry technology and manufacturer training to ensure every job is done safely, efficiently, and to code.