FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Services Prices Add Device to Existing Network 49.99 Computer Tune-Up 39.99 Data Backup or Transfer 199.99 Device Setup 89.99 Diagnostic & Removal of Virus/Malware 99.99 E-Mail Setup & Troubleshooting 59.99 Hardware Setup 89.99 In-Home Support (First Visit 10mi Radius) Free Consultation Internet Security Software 39.99 New Computer Setup 39.99 Printer Setup 39.99 Printer Troubleshooting 59.99 Recovery Diagnostics 39.99 Software Install 39.99 Software Troubleshooting 59.99 Tablet/E-Reader Setup 49.99
- What is your typical process for working with a new customer?
Once a customer has a issue ether they call or email to let me know what the issues is. I then will give them a idea what the problem may be, then I will set up time to meet with the client.
- What education and/or training do you have that relates to your work?
Many years of training in computer repair. Worked in professorial environment for many years. Been working with computers over 20 years. My partner has a Bachelor Degree in Information security systems and 10 years.