FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing for solar varies on a case-to-case basis. It is mainly based on your individual energy needs, but is also effected by roof space, roof angle, and shading.
- What is your typical process for working with a new customer?
After we receive an inquiry from a potential customer, one of our energy consultants will immediately get to work looking at the customers energy bill and a GPS model of their home. After learning about energy consumption and roof space, our energy consultants are able to work up a quote on a system that will likely cover all your energy needs. Once system size is agreed upon, our designers get to work drawing up the system in our state of the art CAD design programs. Once a design is agreed upon, then the install is executed. At the end, we set you up with energy monitoring so that you can monitor your production on the fly.
- What education and/or training do you have that relates to your work?
We have several licensed electricitians on our staff that aid us in connecting solar systems to people's homes. Brian Grems, one of our co-founders is an experienced electrical engineer and licensed electrician. He is a Purdue graduate, who studied at one of the world’s top PV research labs at the University of New South Wales in Australia. He began his career designing solar cells in a research & development laboratory then later moved into the field, to specialize in systems design and installation.