FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is affordable for all because I take the budget of the client and customize their needs to fit it, especially if they don't find options on my standard menu. There is an additional service type fee and if the client is over 50 miles from my location then there is a small travel fee. The idea is to keep cost within the client budget. Therefore, I always encourage clients to be open and honest about their needs.
- What is your typical process for working with a new customer?
Upon first notice of inquiry, I contact the client within 2 hours with a Welcome Call or Message. During that call, I'll get general details about the event and share menus based on the client requirements. Once the client has decided to move forward, I send an itemized contract and invoice for their services. Once the contract is executed, I provide the necessary business documents (such as insurance for the venue). One to two weeks prior to the event, I will review the contract and specific details with the client. After the event, the client can expect a thank you message, a receipt, and request for a review.
- What education and/or training do you have that relates to your work?
For Event Planning, I am a certified Project Management Professional which supports my ability to plan and execute their event with the highest levels of competency and rectitude.