FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I do not charge extra for weekend, evening or last minute appointments. If I travel outside of Corona, I continue to work with customers, on a budget, to provide them competitive rates.
- What is your typical process for working with a new customer?
When I work with a new customer, I focus on Customer Service Retention. Meaning, I listen to what their exact needs are in terms of what document(s) need to be notarized. Some clients may not know which Notarial act to use so I will explain to them the difference between an Acknowledgement vs Jurat and from there the client can make an informed decision on which Notarial Act to choose from.
- What education and/or training do you have that relates to your work?
I possess a Bachelor's Degree from Sacramento State University in International Relations and a Paralegal Certificate from MTI College in Sacramento. Most importantly, I'm certified and trained by NNA (National Notary Association) for General Notary Work and certified by Loan Signing System for notarizing a variety of home loans. ** Experience and Education counts to ensure your documents are notarized correctly the first time **