FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Typically we can repair any problem, We will diagnose the problem for free. Repair pricing is from $45 to max $160 depending on the type of repair. $99 Will 1) Remove Viruses 2) Tune up & Optimize and 3) Install Antivirus.. ( OR ) Re-install the Windows like new including all drivers and setting optimizations.
- What is your typical process for working with a new customer?
Our policy is to take care of the customer. Clients can bring in their computers and expect to get a free evaluation of the problem and cost to repair. Many times we can fix small items on the desktop review at no charge.
- What education and/or training do you have that relates to your work?
My first computer was a commodore 64 if you can remember those. Since then I have taught computer classes. taught computer programming, written numerous programs, and along with MVP status, I am California State Certified.