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Specialty
It’s free with no obligation to hire
Overview
Hired 7 times
5 employees
5 years in business
Business hours
(Pacific Time Zone)
Daily | 8:00 a.m. to 7:00 p.m. |
Payment methods
Credit card, Cash, Check, Paypal
Photos and Videos
13 photos
Specialties
A/C services needed
Repair,
Routine Maintenance
Reviews
Hisae O.
Central Air Conditioning Repair or Maintenance
Very satisfied with the service provided by Diamond Bar Air Conditioning. Rod was very responsive and helpful in answering. He did the major maintenance on our A/C units and also fixed swamp coolers. Since I was not able to be there and check their work, he sent me a lot of pictures (before and after) along with very detailed explanation about what he found out and he has done. Rod and his staff also took the liberty of cleaning our entire section on the roof and roof drainage area to help prevent water from backing up. Definitely give them a call!!
Sep 19, 2019VerifiedDiamond Bar Air Conditioning's replyIt was a pleasure working with you and I hope to continue the working relationship. Two thumbs up.
Thumbtack Customer
Central Air Conditioning Repair or Maintenance
My air conditioner broke Friday night on this Labor Day weekend. I had been without air for 2 days in over 100+ degree weather. I reached out to Rod on Sunday morning. I was desperate. Although he wasn't planning on working today, he promptly accepted my call and agreed to come right over. He was very professional, friendly, extremely quick at identifying and fixing the problem. He had all the correct and necessary parts on hands. His prices are extremely reasonable and fair. His customer service is exceptional and he's a genuinely honest person. I would highly recommend him and can guarantee that you won't be disappointed. I will refer him to everyone I know. It's hard to find excellent service people who really know what they are doing and that don't try to rip you off. Rod is totally amazing! Stacey B
Sep 3, 2017Diamond Bar Air Conditioning's replyStacey... you and your husband are my favorite customers. Thanks for the review and sorry for the late response...LOL.
Janet L.
Central Air Conditioning Maintenance
Thank you Rod for all your help. You'll be the first one i reach out to for another air conditioning issue.
Sep 12, 2017VerifiedDiamond Bar Air Conditioning's replyHope all is well Janet.
Crystal G.
Central Air Conditioning Repair or Maintenance
Our A/C unit went out and called another company to come check it out. They wouldn’t even attempt to see what the issue was and said we needed a new unit at $7k plus. We immediately called for a second opinion and came across Rod. He was super responsive and came to look at our unit the same day. He took his time to figure out what the issue was and had our unit working in less than an hour. Will definitely call him in the future for any a/c or heat issues.
Aug 6, 2019VerifiedDiamond Bar Air Conditioning's replyHey...Thank you. I wish you two the best starting your family.
Susanna Y.
Central Air Conditioning Repair or Maintenance
Rod responded to our project and he’s very knowledgeable and honest. He strives to save the unit instead of replacing which could save you money potentially. We didn’t get Rod to work on our project due to the timing issues. But definitely I would consider him for any future project. Highly recommended!
Aug 8, 2019VerifiedDiamond Bar Air Conditioning's replyMaybe you will think of me next time. Hope all is well. Thanks again.
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?There is no overhead so the savings is passed to the customer. I have worked for many well established Air Con. companies and they all have a lot of expenses which force them to inflate prices.
- What is your typical process for working with a new customer?Honesty is the greatest factor. I treat all my customers as if they value the money they need to spend on whatever issue they may be experiencing. I honestly enjoy helping customers get the most out of their investment. Salesmen are instantly going to the "REPLACEMENT OPTION" if the system is over 8 years old.
- What education and/or training do you have that relates to your work?I have an EPA "environment protection agency" license that I received 10 years ago with allows me to handle all the refrigerant required with heating ventilation and air conditioning work. I attended an HVAC training school and was trained by some really good techs. I was very fortunate. Most Techs don't like to thoroughly train guys because they feel threatened. I've also been in the industry for approximately 11 years and I understand the business side of HVAC.