Floor Craft

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Tile type

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Introduction: All estimates and installs are done by me. The person you talk to and meet for the estimate is the same person doing the install. Building and creating good relationships with my quality of work!

Overview

Hired 31 times

Background checked

License verified

1 employee

30 years in business

Payment methods

This pro accepts payments via Cash, Check, PayPal, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2017

Featured Projects

79 photos

Specialties

Tile type

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

26 reviews

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Read reviews that mention:

Diane W.

Dec 21, 2015

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Hired on Thumbtack

My wife and I had been looking to get our hardwood and tile replaced in our house for some time. We have a 2 story 1800 sf home in Folsom and wanted every surface replaced with wood laminate and tile. We received several offers to come by and quote, but in the end we chose Mark from Floor Craft because of these succinct factors: Straight forward quote. Quoted just the work and allowed us to choose the flooring store and materials for ourselves (although he did have plenty of suggestions too). Mark worked with the flooring vendor we chose to make sure all materials arrived on time. Mark's years of experience. Mark could do wood laminate and tile + installed three new low-flow toilets as well as dedicate time to making the stairs look perfect. Mark was local and non-corporate. While the final results took a bit longer than we had set our expectations on (Mark is a one man show, so 1800 SF is not a job that was going to get done in two weeks) we knew this going in and so adjusted our expectations as we went along. In the end we are happy with the work he did and the house looks 100% better that we imagined. We would certainly recommend Floor Craft to anyone looking for a local flooring contractor that is not going to break the bank and yet provides results that, in the end, meet expectations.

Flooring

Dawn V.

Jan 19, 2016

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Hired on Thumbtack

I hired Mark to install engineered hardwood (glue down) in my new home. He was awesome from the start! He's very personable and reliable which I really appreciate. My job didn't start right after he gave me his bid but he stayed in touch and checked in with me frequently. He even took a look at the hardwood I was wanting to purchase to help me make a solid decision. I would definitely hire Mark again and I would happily refer him to anyone. I put him up against a time crush and he delivered. Great work ethic!

Floor Installation or Replacement

Kim O.

Jan 10, 2016

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Hired on Thumbtack

I recently had Mark install wall tile in my kitchen. He completed the job in one day and did an excellent job. I highly recommend him and will use him again in the future.

Kitchen Tiling

Priya P.

Mar 4, 2015

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Hired on Thumbtack

I had to remodel my rental property by taking out the carpet and replacing it with tile. I got a few bids and Mark was by far the easiest, the most knowledgable and gave us the best quote. He was great to communicate with since he was always responsive and promptly followed through. I was pretty clueless about tile so I had a lot of questions--what type is best? Where should I get it? what size? how much? Mark answered them all, giving us lots of options and even suggesting the best tile stores to shop at for good prices. He was very confidant in what he knew and I could tell he had been doing this for a long time and trusted his knowledge. Mark started during a time that was convenient for the both of us and it was so easy scheduling with him. I was surprised at how fast and wonderfully he did the job since i've dealt with contractors before and it's never been this easy. I live in SF but the rental property is in Sacramento and he helped out by picking up my huge tile order from the store. If he didn't help out with this, I would have had to take a day off and do it myself. Throughout the process, he would take pictures and text me what it was looking like from beginning to end. The most amazing thing that happened is that I overlooked one area that wasn't included in our original plans which is the area around the fireplace. After he was done, he informed me that the fireplace had lost it's luster since it had different tile than the floors. He sent me a picture and we agreed that he would help out with replacing the tile as well. I was so impressed at how much he cares about his work and wants to create a good job. Overall he is the best contractors i've worked with and my property manager has agreed to have him help on other rental property projects. I've also referred him to other friends looking to replace their flooring. He is not only great at his work but such a pleasant man to work with. He is fair, precise, neat, and professional. All that you would need!

Floor Tiling

Sang Y.

May 8, 2015

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Hired on Thumbtack

Mark installed porcelain tile in 3 bathrooms and my kitchen and installed engineered hardwood in my living room. The job took 4 1/2 days. Mark was extremely efficient and professional and his price was very fair and competitive. He advised me on everything from the point of the estimate every step of the way until completion. I was extremely please with the work he had done. He left everything clean when he left. I would definitely recommend him and will use him in the future.

Stone or Tile Flooring Installation

Credentials

License

License Type: C15 - Flooring And Floor Covering Contractor (CA)

License verified on 6/22/2023

License

License Type: C54 – Ceramic and Mosaic Tile Contractor (CA)

License verified on 6/22/2023

Background Check

Mark Hester

FAQs

What is your typical process for working with a new customer?
There's no wrong questions, I'm always looking to answer any questions or concerns the client has during any stage of the project. If I don't have the answer right away I will always make it a priority to find the right one.
What education and/or training do you have that relates to your work?
I do attend seminars and certification classes of flooring manufactures.
How did you get started doing this type of work?
I was always helping my dad and uncle growing up. It wasn't always fun but valuable in my decision to pursue a life in the trade.