FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My estimates are always free, and I never quote a number off photos or over the phone — that wouldn't be fair to you. I visit your home in person, inspect the site, and then give you an exact written estimate based on what your project actually needs. The price I put in writing is the price you pay; there are no surprises added later.
- What is your typical process for working with a new customer?
First, I come out myself, walk the property with you, and listen to what you want. Then I prepare a written proposal that spells out the work, step by step, so you know exactly how we'll build it. Once you approve it, my own crew does the work — I don't hand your job to strangers. When we're finished, we walk the project together so you can see everything with your own eyes.
- What education and/or training do you have that relates to your work?
I have more than 30 years of hands-on experience in landscaping and fence building, and I come from a family in the trade — my father and grandfathers did this work before me. Our company, American Gardens Landscaping, is a licensed California contractor, CSLB #1105341, holding both C-27 (Landscaping) and C-13 (Fencing) classifications, and we're licensed, insured, and bonded.