FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in clear, honest pricing with no surprises. Estimates are always free, detailed, and explained in plain language. We don’t charge hidden fees, and we walk customers through all available options so they can choose what fits their budget and goals. In many cases, we also offer flexible financing options and seasonal promotions. Our focus is delivering long-term value, quality materials, and professional workmanship — not cutting corners.
- What is your typical process for working with a new customer?
Our process is simple and stress-free: Initial conversation to understand your needs and concerns Free on-site evaluation and inspection Clear, written estimate with options explained Project scheduling at your convenience Professional installation with constant communication Final walkthrough to make sure you’re 100% satisfied We treat every project as if it were our own home.
- What education and/or training do you have that relates to your work?
Our team is professionally trained, licensed, and experienced in residential and commercial construction and home improvement. We stay up to date on building codes, safety standards, and installation best practices, and we work with trusted manufacturers and suppliers. Most importantly, our education comes from years of hands-on experience and real-world problem solving in customers’ homes.