FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I usually charge between $20 and $30 an hour depending on the difficulty of the problem, plus the cost of any necessary replacement parts.
- How did you get started doing this type of work?
I love helping people and am lucky to know enough about something that many people have trouble with.
- What advice would you give a customer looking to hire a provider in your area of work?
A healthy amount of caution never hurts when it comes to tech support. Some are more than willing to spend hours looking busy just to charge you twice as much as you really needed.