FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing system is pretty straight-forward: Either we charge a flat rate or we also have an hourly rate, depending on the type of project.
- What is your typical process for working with a new customer?
We make an appointment and go over the project. We let people know our work process and what to expect. We also discuss price, start date, etc
- What education and/or training do you have that relates to your work?
Of course, plumbing is just like any other profession, you must stay on top of the latest technology or fall behind. I myself, try to keep my eyes and ears open about training dates on new technology and such. If you love what you do for a living, there is no question that you never stop learning, but you must be willing and open to new learning. Plumbing is no different than any other profession...you learn something new every day.