FAQs
- What is your typical process for working with a new customer?
1. Initial Inquiry: I respond promptly to inquiries from potential clients. Gather basic information about your needs, such as the type of event or photo session, date, location, and any specific requests you may have. 2. Consultation: Next, I schedule a consultation. The consultation can occur via the Thumbktack app, phone call/text, email, or video conferencing. This is an opportunity to discuss your vision, style, and to clarify any questions or concerns you may have. 3.Portfolio Review: You may view my Thumbtack profile or my linked website to see some of my previous work. Additionally, I can share samples of my previous work during our consultation. 4.Customized Quote: Next, I will provide a detailed and customized quote based on the client's requirements. I clearly outline what is included in the package, any additional services, and the overall pricing structure. Please note that I do charge a travel fee depending on the location of your shoot. 5.Contract and Agreement: If you decide to move forward, I will draft a formal agreement that outlines the terms and conditions of my services. Include details such as the date, time, location, deliverables, cancellation policy, and payment schedule. 6.Booking and Deposit: To secure your booking I do require a 20% deposit payable via Venmo or Zelle. 7.Preparation and Planning: We will work closely with you in the lead-up to the event or photo session. Discuss logistics, preferred shots, and any specific details that need attention. 8.Delivery and Feedback: I will provide the finalized photos to you as per the agreed-upon format (digital files, prints, etc.). At this time I can address any post production requests.