FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It's not really complicated, it's just that people aren't familiar with the pricing. I have a contract I provide that spells out all of the details geared toward each project. I usually ask for a retainer up front which varies depending on the scope of services. I charge an hourly rate for consultation, research (aka shopping), specifications, correspondence withe client, architects, contractors, sub-contractors and vendors. This is billed at the beginning of each month with a re-cap of what I did. In addition, I charge a 35% markup on the wholesale price of furniture, accessories, artwork, items that stand alone in the space. I charge a standard 20% markup on items that become "attached" to the space, light fixtures, plumbing fixtures, tile and stone, etc. I send sales orders for these furnishings, fixtures, etc. for approval and a deposit to initiate the ordering process. Once the order is ready for delivery, I invoice for the full balance amount which may include any additional costs i.e. installation, shipping and delivery.
- How did you get started doing this type of work?
I worked for Waldo Fernandez and Frank Newell, 2 well regarded big name designers for many years. I learned a great deal from them and decided to put my artistic talents to work and be closer to home to raise my children when they were young.
- What types of customers have you worked with?
I do a lot of kitchens and bathrooms lately. Some people are upgrading to stay in their home and others are renovating to sell their home. I also do 2 hour consultations to point out simple improvements, paint colors, re-arrangement of furniture, whatever the client may need help with.