What types of customers have you worked with?
During tax season the most common requirement our clients have is to get them prepared to visit their CPA. Instead of walking in with a shoe box full of receipts, we arm our clients with well prepared documentation. Their CPA's love us!
What advice would you give a customer looking to hire a provider in your area of work?
Spend time with your prospective bookkeeper or accountant before hiring them. Make sure you like them and feel comfortable that they'll be handling your books. You will have an important relationship with this person so invest a little time up front.