FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are very up-front about our pricing. Our estimate includes all materials and installation, with no hidden fees or charges. We always offer FREE in-home estimates.
- What is your typical process for working with a new customer?
We will speak with you on the phone about your project, schedule an in person estimate where our team member will come to your home. They will bring material samples for you to see and discuss. We will then measure the areas to be replaced and provide an estimate to you via email typically by the end of the day. If you are happy with our service and quote, you sign the estimate and we enter you in the queue for installation.
- What education and/or training do you have that relates to your work?
We employ only the most skilled installers in their field. Majority of our team is also CSLB licensed. We are OSHA trained for safety.