FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We understand that every business is unique, which is why we offer customized solutions to fit your specific requirements and budget.
- What is your typical process for working with a new customer?
At PND Creative, our typical process for working with a new customer starts with understanding their business objectives and unique requirements. Here's a brief overview of our process: Discovery and Consultation: We schedule a discovery call to understand the goals, target audience, and overall vision for the project. This helps us determine the scope of work and provide a detailed proposal. Proposal and Contract: Based on the discovery call, we create a proposal that outlines the scope of work, timeline, and cost. Once both parties agree on the proposal, we draft a contract for the project. Design and Development: Our team of experts will work on the design and development of the website or application. We regularly update the customer on the progress and welcome feedback to ensure the end product meets their expectations. Testing and Deployment: Once the design and development are complete, we conduct thorough testing to ensure that the website or application is functioning as intended. We then deploy it to the live environment and provide training on how to manage it. Maintenance and Support: After the deployment, we offer ongoing maintenance and support services to ensure that the website or application remains up-to-date and functioning optimally. Our goal is to deliver high-quality web solutions that meet our clients' needs and exceed their expectations. If you have any further questions, please don't hesitate to reach out to us.
- What types of customers have you worked with?
PND Creative has worked with a wide range of customers, including startups, small businesses, and large corporations. Our team has extensive experience serving customers across various industries such as e-commerce, healthcare, education, finance, hospitality, and many others. Our solutions have helped businesses to establish a strong online presence, improve their customer engagement, streamline their operations, and grow their revenue. Whether it's a custom website, a mobile application, or an e-commerce platform, we have the expertise and experience to deliver solutions that meet the unique needs of each customer.