FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Travel Journey by AM does not charge fees on bookings. We keep our clients updated on specials. I work with clients nationwide through phone, and virtual consultations. I work with all Cruise line companies and I have incentives given to me to pass to my clients for working with these cruise lines. So, I have ON BOARD CREDITS & other cruise Perks!
- What is your typical process for working with a new customer?
The process begins when a client reaches out by phone or message to discuss their travel ideas. We start with a conversation to understand preferences, travel style, budget, and timing. From there, customized options are researched and presented, questions are answered, and details are refined. Once the client is comfortable, we handle booking, confirmations, and itinerary organization. Support continues before, during, and after travel to ensure a smooth and stress-free experience.
- What education and/or training do you have that relates to your work?
I am a trained travel professional affiliated with Travel Leaders, one of the most respected travel networks in the industry. My training includes ongoing education in cruise planning, luxury travel, Disney vacations, group travel, and international itineraries. I regularly complete supplier certifications and industry training with major cruise lines, tour operators, and travel partners to stay current on destinations, products, and best practices. This ongoing professional development allows me to provide informed recommendations, exclusive perks, and reliable support throughout every stage of the travel planning process.