FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and based on quality materials, skilled labor, and doing the job right the first time. We don’t cut corners. We provide detailed written estimates with no hidden fees. For larger jobs or repeat clients, we may offer package pricing or discounts.
- What is your typical process for working with a new customer?
We start with a conversation to understand your needs and vision. Then we schedule an on-site consultation to take measurements, discuss materials and design options, and provide a detailed estimate. Once approved, we set clear expectations for the timeline and keep you updated throughout the project.
- What education and/or training do you have that relates to your work?
My education comes from real-world experience and mentorship. Over the years, l’ve invested in both field training and business management skills - from blueprint reading to managing job flow, estimating, and customer service. Our team regularly learns new techniques and tools to stay sharp.