- What should the customer know about your pricing (e.g., discounts, fees)?
My price is fair and one of the most reasonable prices in the local area. I have a Veterans Discount of 5 - 10% depending on the job size.
- What is your typical process for working with a new customer?
First comes the introductory phone call, then I introduce myself in person and try to build some customer friendly rapport, and then I ask them what type of service I can help them with.
- What education and/or training do you have that relates to your work?
I have attended an online plumbing school program, four years of plumbing experience from a local plumbing service company, and Gas-Tite professional training.