PLUM HVAC is a family owned business with more than 20 years of experience in HVAC. We offer replacement of existing systems and new installations. We value our customers and their satisfaction is our main goal. At Plum HVAC we focus on quality work more than anything else. We work hard to build up a long term relationship with our customers, and to get this matter happen we have everything that is required. Plum HVAC is exceptional when it comes to customer service.
Overview
Hired 109 times
Background checked
License verified
6 employees
4 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
Credentials
License verified
C20 – Warm-Air Heating, Ventilating And Air-Conditioning Contractor
License state: CA
Background checked
Passed by Seyed Moosavi on Mar 20, 2022.
Services offered
Work needed
Install new A/C units
Replace existing A/C units
Remove old A/C units
Install ducts and vents
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
57 reviews
5
95%
4
2%
3
0%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Mazhar M.
Feb 25, 2026
•
Hired on Thumbtack
Sam and his team were a pleasure to work with. Competitive pricing, on-time and always responsive. They installed the unit well and took care of issues during install and also when I had an issue the next day they sent someone to immediately address the issue at no cost. Amazing team to work with. Will go back to them and will also send friends and family who have HVAC needs their way.
Details: Replace an existing A/C unit • Packaged system • I need the professional to purchase the unit • Closet • Ground floor • 1,000 - 2,000 sq ft • Two stories • House
Central Air Conditioning Installation or Replacement
Jingru S.
Apr 30, 2025
•
Hired on Thumbtack
Sam gave me a good price for replacement of my AC unit. After installing they found that the previous circuit is not compatible with the new AC so they fix that too on the same day (for a reasonable extra charge). His team works hard and patiently.
Details: Replace an existing A/C unit • As recommended by the professional • I already have the A/C unit • As recommended by the professional • Location recommended by the professional • 1,000 - 2,000 sq ft • One story • House
Central Air Conditioning Installation or Replacement
Nagender B.
Apr 1, 2025
•
Hired on Thumbtack
Sam has been exceptional. I used his team's services for getting my HVAC replaced and moved into the attic. He was so patient with all my questions and numerous changes in work orders. His proposal was the most reasonable one as well. Even after the work is done, he sent his team back a couple of times for minor fix-ups. City's inspector said the installation was top-notch. Thanks again Sam!
Details: Install ducts and vents • Remove old heating system • Install new heating system • Furnace • Natural gas • Closet • 1,000 - 2,000 sq ft • Single-level building • House
Heating System Installation or Replacement
Victor L.
Aug 12, 2025
•
Hired on Thumbtack
Sam at PlumHVAC and his crew installed and tested a Gree heatpump unit at my home. Their work was of high quality at a competitive price. There was an issue with the existing level hight of the condensate drain line which they diagnosed and corrected as one would naturally expect, but what was surprising to me was that, they did not build me for the installation work until all was corrected and working 100%. Something rare these days, and it speaks about standing behind one's work. The system gas been running well for about a month or two.
Details: Install new heating system • Remove old heating system • Heat Pump • Electricity • Closet • 1,000 - 2,000 sq ft • Single-level building • House
Heating System Installation or Replacement
Rachel Z.
Feb 11, 2025
•
Hired on Thumbtack
Five stars services, quality and professionalism. I recommend this group to anyone. They helped me set up nest, make sure the temperature is set accurately, and showed me how to take care of the system.
Details: Install new heating system • Remove old heating system • Furnace • Propane gas • Basement • 1,000 - 2,000 sq ft • Two-story building • House
PLUM HVAC's reply
Hi Rachel. We really appreciate your great feedback and we are so happy that we could bring back comfy into your house. Thanks for your business with us. Hope you enjoy your new Heating system.
Heating System Installation or Replacement
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer free on-site quote for all kind replacement or new installation projects, this includes a full HVAC system inspection from one of our experienced technicians, and also a free estimate which will be prepared based on the customers need and the nature of the job. We also have free consultations over the phone, which can give a rough idea of what our customers need to know about their projects. We charge $110 for any kind of troubleshooting jobs which includes 30-45 minuets troubleshooting appointment from one of our experienced technicians and if the customer decide to do the repair with us we will then deduct the call out fee from the estimate.
What is your typical process for working with a new customer?
All our new customers will receive a call from one of our office members to get their appointments booked based on the time frame provided by the customers. Our customers will receive notification messages prior to their appointments. Replacement and new HVAC installation appointments are all free of charge. Once customer decides to go ahead with us we will then charge them a 10% deposit or up to $1000 whichever is less. Troubleshooting services have $110 call out fee which will then be considered as the deposit for the small projects and will be deducted from the estimated fee for repairing.
What education and/or training do you have that relates to your work?
We are fully licensed from CSLB with license number 1087978 Class C20. And all technicians are required to have an EPA license and a minimum of 2 years of experience in the field in order to work for Plum HVAC.