It’s free with no obligation to hire
Hired 10 times
11 years in business
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Sink or Faucet Repair
Cassidy came and installed our new faucet . He went above and beyond are needs. I highly recommend R&R. Honest and knowledgeable .Sep 13, 2016VerifiedR&R Plumbing Services Inc.'s reply
Hi James and thank you for the review! Even e when it comes to small jobs such as faucet replacements we take our utmost care to perform a perfect installation. We stand behind all of our work 100%. Thanks again Jim I look forward to doing business with you in the future!
Plumbing Drain Repair
R&R arrived on time and gave us a breakdown of what was going on and all of our options. They did a wonderful job and fixed the issue immediately. Would recommend!!May 30, 2016VerifiedR&R Plumbing Services Inc.'s reply
Thank you for the review Monica. We appreciate your business and are glad we were able to meet your expectations. Thanks again!
Water Heater Repair or Maintenance
Great company. I will recommend them to my friends.Apr 20, 2018VerifiedR&R Plumbing Services Inc.'s reply
Thanks so much for the review Erik! We appreciate your business and look forward to working with you in the future! Thanks again!
Water Heater Installation or Replacement
Saturday morning, and the discovery of a water heater going south... never a good way to start a weekend. But by 4pm the same day, problem solved! First I stumbled onto Thumbtack, which I'd never heard of before. And once I submitted my request, in flowed responses from five local Service Companies. Of the five, R&R caught my interest because they took the time to ask for specifics. They texted for more detailed information and a photo of my water heater. After sending that, they provided a competitive quote, identified the brand of water heater they recommend and install, and said they could have it installed same day! All of this communication happened in 30 minutes. Awesome! By mid-afternoon, Ryan showed up, assessed the situation and explained, in detail, the process he would go through and how long it would take. When he finished up, he explained the operation of the new unit, buttoned everything up, and hauled off the old heater. Just an awesome experience from my standpoint! I can't praise the whole operation enough! Thank you R&R, and thank you Ryan!Apr 9, 2017VerifiedR&R Plumbing Services Inc.'s reply
Thank you for the review Timothy! We ask for more information and a picture because we want to give an accurate quote. A lot of companies will either give a low price to get their foot in the door, and then raise the price when they get there, or give a high price that will cover the cost of the job no matter what. We are one of the last honest plumbing companies out, and we always will be! Thanks again!
Water Heater Installation or Replacement
What can I say about these guys, that all of the other extremely satisfied customers haven’t already said? I had a leaking 40 gallon water heater and looked at the various companies provided to me by Thumbtack. I was presently surprised to see so many positives reviews on R & R Plumbing on Yelp, so I sent them an email and received a call from Ryan R within 30 minutes. Ryan R asked if I could send him a picture of the water heater, which I told him I could not, but I explained that it was a 40 gallon propane water heater, located in the garage. I requested a quote to replace my 40 gallon propane water heater with 30 gallon propane water heater, because I thought that it would be less expensive, (retired on a fixed income). Ryan R told me that a 40 gallon replacement propane water heater would be less expensive than a 30 gallon water heater and that the cost to run a 40 gallon propane water heater over a 30 gallon propane water heater was very small. Ryan R said that he could fit it in on Saturday, but I said why don’t we just schedule it for next week, (it was still working but leaking). Ryan R said that he would schedule it for the first thing Monday morning, (7:00am – 8:00am). Ryan called at 7:10 am Monday morning and told me he would be there within 20 minutes. He arrived on time and replaced my 40 gallon propane water heater. He also spent his valuable time cleaning up the area around the old leaking water heater, prior to installing the new water heater. Ryan R was able to get the job done very quickly, (you could tell that he has done this a number of times before, ha, ha, ha) he was very efficient and the quality of his work was second to none. Thank You Ryan R for a job well done! Since he was already at my home, I asked him to provide me with a quote on three leaking outside hose bibs, which he did. We will be scheduling a time for him to repair those as well. I could not see calling anyone else for any of my plumbing needs and neither should you.Feb 19, 2017VerifiedR&R Plumbing Services Inc.'s reply
Thank you Ed for the review! We appreciate your business and look forward to working with you in the future!
License Type: C36 – Plumbing Contractor (CA)
- What should the customer know about your pricing (e.g., discounts, fees)?We base our pricing on flat rates. Hourly rate contractors tend to be slower to try to raise the total cost of service. We charge competitive/fair pricing and do so on multiple jobs per day. This is how we stay busy, and make decent money, by charging fair prices, to 5 or more customers a day. We make our money in volume not by overcharging and inflating bills.
- What is your typical process for working with a new customer?1. Diagnose the problem. 2. Give a quote based on diagnosis. 3. Perform work. 4. Collect payment and earn another customer for life!
- How did you get started doing this type of work?I have done every type of plumbing from custom homes, to hotels, to restaurants, to small repair jobs.