FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
i am fair and willing to work with the client about payment-i charge $120 per hour, which includes full diagnostics, and a plan to resolve the issue.
- What is your typical process for working with a new customer?
i ask specific questions about the issue and determine if i can setup a plan to resolve the issue
- What education and/or training do you have that relates to your work?
no formal education-no degree-no certification-just trial and error troubleshooting and years fixing issues for friends and family-i have common sense and the tenacity to work thru challenging situations