FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Properties and appraisal needs vary widely. Please call to discuss your needs and how I can best serve.
- What is your typical process for working with a new customer?
All of my appraisals involve three consultations (one during the initial phone conversation, a second during the inspection and another after the appraisal report has been completed). During the first consultation I will interview the homeowner to find out what your expectations are and explain how the appraisal process works. During the second appointment we will talk about the house and I will point out any items of concern I see during the physical inspection. Once the report has been completed, I typically schedule the third consultation to discuss the following: I will explain how the report is laid out and where to find the most important information. We will review the charts and graphs that I have added to the report and I will explain the current market conditions and property value trends in your neighborhood and how that affected my value conclusion. These charts not only show an overall view of the median sales price trends, but also give an indication of the amount of housing supply on the market. I will explain what an undersupply or oversupply of housing stock could mean for the value of your home. We will go over the recent sales I used as comparisons and I will point out the differences in condition or quality of construction and which features are more desirable and why. I will then show you the listings in the area that your home would be competing against and what that means for your property. We will also review where these comparable properties are located on the map and discuss any location adjustments that were deemed necessary. Most importantly, I always ask my clients if they have any questions. I want to make sure that the appraisal/valuation process is as transparent and easily understood as possible. Clarifying questions is the portion of the appraisal process that my clients appreciate the most. By taking that extra time to explain the report and answer all of your questions, I ensure that you are satisfied. In working with homeowners, I have found that this is my favorite part of the business. It really allows me to help you through the process is an easily understood way. This is much different than the lender/refinance world where rules and regulations get in the way of who you can talk to and what you can discuss. At a time when everyone is in a hurry to move on to the next job I think you will agree that it is important that you find someone who will take their time and make sure all of your questions have been answered.
- What education and/or training do you have that relates to your work?
Mike Turner is an IRS Qualified and California State Certified Real Estate Appraiser. His background of 10 years in the construction industry, 20 years in the computer technology industry and over a decade of appraising Los Angeles area homes gives him a unique perspective and has made him a highly skilled and efficient local appraiser resource. Mike is also a highly requested speaker on a range of appraisal related topics and enjoys leading meetings with local Real Estate and Attorney offices throughout the Southland.