FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide a free in home estimates. 10% off any new new HVAC installation or replacement. 10% off any new insulation installation job. Our prices are very competitive with the current market.
- What is your typical process for working with a new customer?
1. Initial Contact & Discovery We start by learning about your needs—whether it's a repair, replacement, or new installation. You can *************************************, and we’ll ask a few quick questions to understand the issue and your goals. 2. Free Estimate or On-Site Visit Depending on the project, we’ll either provide a free estimate remotely or schedule an on-site visit to assess the system and space. For more complex jobs, we’ll inspect the equipment, take measurements, and discuss options with you in person. 3. Customized Recommendations We explain your best options clearly—whether it’s a quick repair, system upgrade, or energy-efficient solution. No pressure, just honest advice tailored to your needs and budget. 4. Transparent Pricing You’ll receive a detailed quote with no hidden fees. We’ll walk you through what’s included so you know exactly what to expect. 5. Scheduling & Job Completion Once approved, we’ll schedule the work at a time that’s convenient for you. We show up on time, complete the job professionally, and clean up thoroughly. 6. Final Walkthrough & Support After the work is done, we walk you through everything to make sure you’re satisfied. We’re always available to answer questions or provide ongoing support. Our goal is to make the process simple, clear, and stress-free—from the first call to final inspection.
- What education and/or training do you have that relates to your work?
I am a certified HVAC technician with formal training in heating, ventilation, air conditioning, and refrigeration systems. My background includes: EPA 608 Certification (required to handle refrigerants) Trade School / Technical Training in HVAC systems Ongoing manufacturer-specific training to stay current with the latest technologies and equipment Hands-on experience with a wide range of systems, including furnaces, air conditioners, heat pumps, and ductless mini-splits Regular safety and code compliance training to ensure every job meets or exceeds industry standards With a combination of technical education and years of real-world experience, I bring both knowledge and practical skill to every project.