FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide a free in home estimates. 10% off any new new HVAC installation or replacement. 10% off any new insulation installation job. Our prices are very competitive with the current market.
- What is your typical process for working with a new customer?
Our Process – What to Expect When Working with Us 1. Initial Contact & Discovery We begin by learning about your needs—whether it’s a repair, replacement, or new installation. You can call, text, or submit a request online, and we’ll ask a few quick questions to understand your situation and goals. 2. Free Estimate or On-Site Visit Depending on the project, we may provide a free estimate remotely or schedule an on-site visit. For more involved jobs, we’ll inspect your system, take measurements, and evaluate the space to ensure accurate recommendations. 3. Customized Recommendations We walk you through the best options for your home—whether it’s a simple repair or a high-efficiency upgrade. Our approach is straightforward and pressure-free, focused on what works best for your comfort and budget. 4. Transparent Pricing You’ll receive a clear, detailed quote with no hidden fees. We take the time to explain everything included so you can make a confident decision. 5. Scheduling & Professional Installation Once approved, we schedule the work at your convenience. Our team arrives on time, completes the job efficiently, and treats your home with care—leaving everything clean and tidy. 6. Final Walkthrough & Ongoing Support After completion, we review the work with you, ensure everything is functioning properly, and answer any questions. We’re always here for follow-up support whenever you need us.
- What education and/or training do you have that relates to your work?
I am a certified HVAC technician with formal training in heating, ventilation, air conditioning, and refrigeration systems. My background includes: EPA 608 Certification (required to handle refrigerants) Trade School / Technical Training in HVAC systems Ongoing manufacturer-specific training to stay current with the latest technologies and equipment Hands-on experience with a wide range of systems, including furnaces, air conditioners, heat pumps, and ductless mini-splits Regular safety and code compliance training to ensure every job meets or exceeds industry standards With a combination of technical education and years of real-world experience, I bring both knowledge and practical skill to every project.