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Setting up this project with Nick was a breeze. Nick was able to be flexible and provide the building we occupy with additional information quickly and efficiently. His team was thorough, cleaned up after themselves and our new dish room floor looks great! It's never easy working with multiple stakeholders or dragging equipment up and down freight elevators, but Nick handled this project with ease. Highly recommend C*Rock Finishing!Jan 7, 2020C*Rock Finishing's reply
Thank you so much for the positive feedback, we truly appreciate it and appreciate how responsive and easy you were to work with on this project to help everything go as smoothly as possible. Thank you take care!
License Type: C61 / D12 – Synthetic Products (CA)
- What should the customer know about your pricing (e.g., discounts, fees)?Everything we do is economies of scale... Meaning the larger the space the better we can most likely do on Price Per Square foot. Things like slab condition, logistics of space to accommodate large industrial machines and vacuums, amount of detail work, level of finish, scheduling timelines and hrs all influence cost. As a lifetime floor their nothing better, the upfront cost can be more than the immediate cost of another type of finish, however in the long run it is cheaper than any other finishes in terms of lifetime cost for some of the services we provide; such as concrete polishing. To answer a general question we get... "Why does it cost so much?"... Our services require a much greater overhead cost than most contractors services, whether its 100,000 square feet or 1,000 square feet, chances are we are still bringing roughly a quarter of a million dollars in machines, vacuums, tooling, and materials to the site to complete the project properly. That in mind, plus the cost of highly skilled and high standards tradesman, efficient client systems in place, our cost are set by these factors plus a standard margin no different than other contractors services.
- What is your typical process for working with a new customer?We first process the details of the project, present recommended or details about sought after finish, provide a formal proposal, and then, if accepted, move forward with scheduling.
- What education and/or training do you have that relates to your work?Our management has a combine total of 15+ years of experience in the types of services we provide, our crews go through rigorous training and high standards evaluation to ensure that each knows the greater picture of the services and standards they, as a team, provide. Each crew leader has 3+ years of experience minimum, and provides maintains the highest level of standards for each project we take on.