FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
First, marketing should be seen as an investment in your company. Pricing can be flexible based on your budget. The more you spend, the more you get. The SBA recommends that an established business should be spending about at least 10% of gross revenue on marketing, and if you’re a new business, you should plan to spend upwards of 25% of your gross revenue to gain brand awareness. Contact us about pricing for specific projects and goals!
- What is your typical process for working with a new customer?
After payment has processed, our customers undergo an ‘onboarding’ process. This process allows our customer to know everything from who to contact and how long their project will take. We also take getting to know our clients very seriously—but in a fun way. We have surveys and questions we ask that allows us to discover our client’s brand. After the brand discovery phase, we take action immediately on the project and update the customer along the way.
- What education and/or training do you have that relates to your work?
We have a team that comprises of those who have Master’s Degree level education, bachelor’s degree level education, and some who have studied at art and design schools. Some team members (especially our CEO) have undergone massive training and proven experience with Fortune 500 companies.