FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the scope of work, materials, site conditions, and overall project needs. We provide clear, detailed estimates with no hidden fees and work hard to offer fair, competitive pricing while maintaining high-quality workmanship. Discounts may be available for larger projects, repeat customers, or bundled services. Any additional costs or changes are always discussed and approved before work begins.
- What is your typical process for working with a new customer?
Our process starts with a conversation to understand the customer’s goals, vision, and project needs. We then schedule an on-site visit to evaluate the space, discuss options, and provide a detailed estimate. Once approved, we coordinate scheduling, materials, and project timelines to ensure a smooth process from start to finish. Throughout the job, we maintain clear communication, keep the work area clean, and make sure the customer is satisfied with the final result.