Santa Monica Paws Pet Concierge
Santa Monica Paws Pet Concierge

Santa Monica Paws Pet Concierge

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Dog training type

Responds in about 3 hours

Introduction: We have been in business for almost a decade, and we work diligently 7 days a week to satisfy the needs of all our customers. We have 1000’s of hours of dog training and we offer programs that are suitable for the needs of any dog. Our most popular program is our Puppy Essentials and Dog Complete Training Packages. These programs stand out from the rest because they are uniquely customized & designed with you and your pet’s specific needs in mind. We provide you with ample tools and resources to help you set your pet up for success. We are proud of the fact that our training business is small enough that we do not need a traditional “brick-and-mortar” facility and we do all our mobile training on location at our customer’s homes and out in the community when needed. Our primary goal is to satisfy the individual needs of each pet we work with. Because our programs are specialized and customized to reach your pet’s goals, no one gets left behind. Everyone counts! Don’t look any further, we are the trainers for your pets! We can’t wait to meet you and learn more about the needs of your pet(s).

Hired 112 times

3 similar jobs done near you

Background checked

2 employees

7 years in business

Payment methods

Cash, Check, Credit card, PayPal, Zelle

Social media

Facebook, Instagram, Twitter

Top pro status

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This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

908 photos

Dog training type



Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

41 reviews


Read reviews that mention:

Julia H.

Dog Training

Theresa and Brad are terrific trainers. I could not have found people who were better at training my dog and me and my husband. They have been an absolute pleasure to work with. I would hire them again in a heartbeat!
Santa Monica Paws Pet Concierge's reply
Thank you Julia for write us a splendid review. We are delighted to have met you both and are loving every moment we get to spend with you and Chloe. She’s a sweetheart and so comforting to be with. She’s growing & learning so rapidly each day, and we are so thankful to you that we get to be the ones to train her early on in her development.
Mar 15, 2021
Jennifer W.

Dog Training

So far we have been having wonderful results in training my 9 week old puppy! Theresa and Brad are very friendly, knowledgeable and enthusiastic about dog training. Very happy we chose them to train our Bernadoodle, Miller!
Santa Monica Paws Pet Concierge's reply
Jennifer, We love working with you and Miller. You both bring so much sunshine into our lives. He’s such an amazing dog. We absolutely love having him in our Puppy Daycare with Training Program and hope that he keeps coming back!
Oct 2, 2020
Julia C.

Dog Training

Theresa and Brad are GREAT!! I was a desperate new puppy owner who had to go back to work but couldn’t leave my little guy home alone, I couldn’t even leave the room without him! They worked with my schedule and needs to look after Gibsen all day and accomplish all the training he needed to get a great routine down. They socialized him when he wasn’t able to be around dogs. I am most appreciative of the 24/7 assistance and responsiveness to any and questions when they weren’t around, and product recommendations. I will definitely use them again for training needs!!
Santa Monica Paws Pet Concierge's reply
Thank you for your review Julia. We love Gibsen and look forward to seeing him again soon!
May 9, 2019
Wendy S.

Dog Training

AMAZING first session with my pup! I was very nervous at first because I felt my pup wouldn’t be responsive but with the team’s direction and guidance throughout the process, he was able to be redirected and it eased a lot of tension and anxiety that I had! The session was very productive and I feel like we got a lot done in just the first try! Communication was easy and approachable and we got a lot of recommendations that were easy and feasible in terms of the materials we needed like the leash and collar. I also really liked that sessions are recommended based on the dogs need and level of intensity as opposed to being convinced to buying a package that you’re not sure you’re going to need. Thank you for the great service!!! Looking forward to the next sessions!
Jul 25, 2020
Michelle V.

Dog Training

Theresa was fantastic! By the end of our consultation, she had armed us with leadership exercises, taught us how to get our newly adopted shelter pup to enjoy his crate, and respect our boundaries while we eat. She recommended videos and other tools to help us be the best dog owners we can be. If this is what we got from a simple consultation, we will definitely hire her for full-on training!
Santa Monica Paws Pet Concierge's reply
Hello Michelle! Thank you for such a honest review! I'm glad I could help you. I'm looking forward to doing more training with you soon.
Aug 5, 2018
Background Check

Theresa Chern


  • What should the customer know about your pricing (e.g., discounts, fees)?

    We offer competitive pricing as a result of our education, expertise, and earned credentials. Currently we are giving FREE phone Consultations for your convenience. Our Packages are currently 10% OFF until May 30th, 2020.

  • What is your typical process for working with a new customer?

    We conduct a First time Training Evaluation ($250) or FREE Phone Consultation and then proceed with training once we've finalized which service is best for your pets needs. To book a training session, you can book one by emailing us or calling me personally. See Contact information above.

  • What education and/or training do you have that relates to your work?

    2015 Alumni Graduate of Animal Behavior College and Syracuse University. Certified American Kennel Club Canine Good Citizen Trainer. Pet First Aid & CPR Certified by Animal Behavior College and ProPet Hero. Currently a Certified Dog/Animal Trainer, yet practiced as a Certified Recreation Therapist for 20 years where I have an extensive psychology background and a thorough education and real life experience conducting clinical trials and Cognitive Behavior Therapy Treatments on humans and Pet Therapy for Dogs.

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