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This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
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Dog training type
Board and train at a facility
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So far we have been having wonderful results in training my 9 week old puppy! Theresa and Brad are very friendly, knowledgeable and enthusiastic about dog training. Very happy we chose them to train our Bernadoodle, Miller!Oct 2, 2020Verified
AMAZING first session with my pup! I was very nervous at first because I felt my pup wouldn’t be responsive but with the team’s direction and guidance throughout the process, he was able to be redirected and it eased a lot of tension and anxiety that I had! The session was very productive and I feel like we got a lot done in just the first try! Communication was easy and approachable and we got a lot of recommendations that were easy and feasible in terms of the materials we needed like the leash and collar. I also really liked that sessions are recommended based on the dogs need and level of intensity as opposed to being convinced to buying a package that you’re not sure you’re going to need. Thank you for the great service!!! Looking forward to the next sessions!Jul 26, 2020Verified
Theresa and Brad are GREAT!! I was a desperate new puppy owner who had to go back to work but couldn’t leave my little guy home alone, I couldn’t even leave the room without him! They worked with my schedule and needs to look after Gibsen all day and accomplish all the training he needed to get a great routine down. They socialized him when he wasn’t able to be around dogs. I am most appreciative of the 24/7 assistance and responsiveness to any and questions when they weren’t around, and product recommendations. I will definitely use them again for training needs!!May 10, 2019VerifiedSMP Training's reply
Thank you for your review Julia. We love Gibsen and look forward to seeing him again soon!
Theresa was a good trainer. I felt that she directed the session rather than letting me tell her what I needed, that being said, Nova and I both learned some valuable skills.Sep 13, 2019Verified
Theresa was fantastic! By the end of our consultation, she had armed us with leadership exercises, taught us how to get our newly adopted shelter pup to enjoy his crate, and respect our boundaries while we eat. She recommended videos and other tools to help us be the best dog owners we can be. If this is what we got from a simple consultation, we will definitely hire her for full-on training!Aug 5, 2018VerifiedSMP Training's reply
Hello Michelle! Thank you for such a honest review! I'm glad I could help you. I'm looking forward to doing more training with you soon.
- What should the customer know about your pricing (e.g., discounts, fees)?We offer competitive pricing as a result of our education, expertise, and earned credentials. Currently we are giving FREE phone Consultations for your convenience. Our Packages are currently 10% OFF until May 30th, 2020.
- What is your typical process for working with a new customer?We conduct a First time Training Evaluation ($250) or FREE Phone Consultation and then proceed with training once we've finalized which service is best for your pets needs. To book a training session, you can book one by emailing us or calling me personally. See Contact information above.
- What education and/or training do you have that relates to your work?2015 Alumni Graduate of Animal Behavior College and Syracuse University. Certified American Kennel Club Canine Good Citizen Trainer. Pet First Aid & CPR Certified by Animal Behavior College and ProPet Hero. Currently a Certified Dog/Animal Trainer, yet practiced as a Certified Recreation Therapist for 20 years where I have an extensive psychology background and a thorough education and real life experience conducting clinical trials and Cognitive Behavior Therapy Treatments on humans and Pet Therapy for Dogs.