FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have both simple, transparent pricing packages and "custom" designed pricing based on your unique needs.
- What is your typical process for working with a new customer?
Our methodology combined with the best-of-the-best talent is part of our winning formula. Here's the steps we'll collaborate on: 1) Discovery 2) Plan 3) Design 4) Develop 5) Test 6) Go-live 7) Train 8) Iterate
- What education and/or training do you have that relates to your work?
Learning is an on-going journey so as a client we'll educate you through our multi-channel customer success model that includes our: 1) Online Knowledge Base 2) Video Training 3) Live Virtual Training Webinars 4) Email & Chat Support