FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Senah Flooring, we believe in 'No-Surprise' pricing. Your quote will always include a detailed breakdown of labor, transitions, and baseboard work. While every home is unique, our base installation is competitive. Please note that subfloor leveling and old floor removal are assessed during our free on-site estimate to ensure your new floors last a lifetime.
- What is your typical process for working with a new customer?
Our 5-Step Professional Guarantee: 1. Instant Quote: Same-day response to your inquiry. 2. Laser Measurement: Precise on-site estimates—no "ballpark" guessing. 3. Expert Prep: We treat your subfloor right so your finish lasts 20+ years. 4. Clean Install: Dust-controlled workspace and professional-grade tools. 5. Walkthrough: We don’t leave until you’ve inspected every corner.
- What education and/or training do you have that relates to your work?
I actually grew up in my family's flooring business, which served as my formal apprenticeship. Beyond that, I stay updated on the latest material science—specifically how modern adhesives and waterproof cores react to our local climate. I don't just 'lay floors'; I engineer them to ensure they don't squeak, gap, or buckle ten years down the road.