FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The main focus for our business here on Thumbtack, is to provide our customers with exceptional logo design services. We also offer a variety of other web & graphic design services, as requested, through price quotation...Our pricing for logo design services on Thumbtack are fixed, with design packages starting from $398 and up...We randomly will offer promotional discounts.
- What is your typical process for working with a new customer?
First we would offer a free phone consultation, and at that point we'll formally introduce our company to the potential customer. We would share with them the types of services we offer, and then find out exactly what they are looking to have us design. Next we’ll gather as much information from the customer, so we can create a workflow, prior to us starting the project.
- What education and/or training do you have that relates to your work?
Most of our designers have a formal education, and have degrees related to the work they do. A few of them have learned this craft, through trade technical schools, and on-the-job training. We continuously stay abreast with design industry standards and changes by attending seminars, trade shows, and other related continuing educational programs...