FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the type and size of the company, how it is capitalized, how long it has been in business and what is its product and/or service. Prices range from $100 to $250 per hour but some assignments are given a "project" rate based on type of project and estimated time required to complete the project.
- What is your typical process for working with a new customer?
I like to meet with a potential client prior to taking the assignment. We talk about their organization, their project expectations and what they feel are their greatest or most pressing needs. If we "click" I'll talk about what I can do for them and what I feel the project will most likely cost. If the client, and I, elect to go forward we will create a project plan and start the project as soon as possible.
- What education and/or training do you have that relates to your work?
I have a BS in Quality Engineering, an MBA and a PH.D. in business management practices. I am a certified Six Sigma Black Belt and have numerous certifications in team building, organizational process management, business improvement management. Yes, I write books and stay current with new consulting concepts. I also maintain a network of professionals and confer with them constantly. I'm on the executive board of a college that specializes in business management and teach classes on the same.