FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At The Best Heating and Air Company, we believe in upfront, honest pricing—no surprises. Our estimates are transparent and detailed so you know exactly what you’re paying for. We offer seasonal discounts, loyalty incentives for repeat customers, and financing options on qualifying installations.
- What is your typical process for working with a new customer?
We start with a conversation. Whether you call or submit a request online, our team will gather the details about your heating or cooling concern. From there, we schedule a prompt on-site evaluation. We’ll inspect the system, provide a clear assessment, and walk you through your best options—repair, maintenance, or replacement. Once approved, we schedule work quickly and stay in close communication through completion and follow-up.
- What education and/or training do you have that relates to your work?
I was trained in the Union local 104 apprenticeship program