Ref from Sacramento Electric drove out to my home in Davis from Carmichael to evaluate a concern that was identified when I had solar PV installed at my home earlier this year. The solar installers had noted a burn mark in the back of the electrical panel box that could indicate an arcing event.
After visually evaluating the condition in the box and of the other circuits and wiring, Ref determined that a repair was not warranted and things appeared to be in good condition. I sincerely appreciated Refs honesty with respect to whether a repair was needed, and while he didn't request or require it, I reimbursed him a trip charge for his efforts.
Ref was very personable and professional and a pleasure to work with. Thank you Sacramento Electric.