FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Atticman Is Home Of The No Charge Diagnostic for all Current Club Members! ($69 Value). We also waive the diagnostic fee for non-club members with purchase of any repair or service! We have straight forward pricing and will always remain competitive in the marketplace.
- What is your typical process for working with a new customer?
We start the process by reaching out to The Atticman regarding the services you require. For service calls or tune ups, we charge $45 and of course estimates are always free. Next, we will schedule a day and time to stop by and begin working on a solution. Service Calls: Once the problem is found, we will provide you with a clear and accurate price to resolve the issue. The $45 service call charge can be applied toward the repair cost. Free Estimates: Once we have surveyed your home for your new HVAC system or possibly new Insulation, we will provide you with an accurate and detailed quote to have the work performed. If you want to move forward we will get you on the schedule and complete the work! If you are looking to gain multiple estimates we will leave our estimate with you for comparison.
- What education and/or training do you have that relates to your work?
We have a local business license and are EPA certified with a contractors license. The owner, Mario, is also a certified HERS (Home Energy Rating Specialist) Rater in California.