- What should the customer know about your pricing (e.g., discounts, fees)?
I would like for my customers to firmly know that my current prices & discounts are competitive & considerably lower than normal industry standards, in which I'm fair, reasonable, negotiable & ready to work!!!!
- What is your typical process for working with a new customer?
Upon working with new customers, I'm highly transparent upon the work that's found & the work that's needed. I try & simplify things & terminology for a customer's understanding by emphasizing & utilizing fair communication skills. and also I take visual photos of all my findings & the performed work once completed
- What education and/or training do you have that relates to your work?
I am currently EPA universal certified & licensed as a commercial HVAC technician/and I'm also LIEBERT certified & trained to work on specialized AC units, systems & controls that are designed to supply & maintain specific cooling temps inside data & I.T. rooms