FAQs
- What is your typical process for working with a new customer?
We focus on the client, number 1. We want to know who you are, what you like, what you don't like, etc. For our wedding clients, we want to do a short pre-interview with you via Skype, FaceTime, phone call, etc. This lets us hear your story, get an idea about who you are, and lets us start our storyboard for how we will photograph/film your wedding, and how we will tell your story.
- What education and/or training do you have that relates to your work?
Both photographers for Heart and Soul have traditional college educations in Photography and cinematography. Additional to film backgrounds, the photographers have extensive experience in Wedding and Event Photography. We have an in house video editor, with extensive knowledge of Final Cut, Apple Motion, and the Adobe Suite. This knowledge allows our editor to give your film the cinematic look that is on trend currently.
- What advice would you give a customer looking to hire a provider in your area of work?
First and foremost, ask for several examples of complete weddings. Anyone can get 20 good picture throughout the day. 20 pictures does not tell the story of the day. As a bride or groom, you want to see consistency in the photographer. Did they capture every big moment? Did they tell the story of the day by capturing wide angles to set the scene, did they get detail shots, did they capture the raw emotion? Most importantly, when you look at the full wedding album do you feel like you were "there"?