FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Price is assessed based on an inspection of the actual site and actual work required to get you the cozy fireplace you've always wanted.
- What is your typical process for working with a new customer?
Whether it's a new customer or a returning customer, each time we're called for a service it's a unique circumstance, so we do an inspection first and base our assessment on what is actually happening on site.
- What education and/or training do you have that relates to your work?
Our technicians are experienced chimney sweepers with extensive knowledge and expertise in the field. They love their work and are good at it.