FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices range based on the level of website complexity. Typically websites fall under these 3 categories: 1. Brochure-like small websites that are 1-10 pages that are built custom to the client's needs. These websites are generally not updated often and may have a short life-span (like Conference/Event based sites). Also these websites do not have integration with a Content Management System like Wordpress/Drupal/Joomla. 2. Business website for mid-large organization. These websites often have a few layers, such as : (A) integration with a CMS (B) Login access for site-admins to update code without a developer (C) More custom design to meet unique branding needs. (D) Regular updates to keep website secure. (E) Advanced features such as e-commerce and PCI compliance. (F) Intranet website for secure company communications. 3. Advanced Custom websites for large companies/universities. We also build custom web applications that make your business run more efficient. This level of website will require the most time and communication with your internal development/marketing team. We tailor the entire project to meet your high-demand needs and can work in on-site or remotely as needed to make your project a success.
- What is your typical process for working with a new customer?
Our first step is to sit down with our customer and listen. We enjoy understanding the full scope of the project and we try to identify the tasks that will have the greatest benefit.
- What education and/or training do you have that relates to your work?
OpenThink's leadership team includes trained Graphic Designers with B.S. Degrees from CSUS. In addition, our CTO has worked in the web design/development business since 1999 and worked for companies like Apple Inc.