FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and transparent. The quote you receive reflects the full cost of the job, with no hidden fees. We do not add unexpected charges, and any available discounts will be communicated upfront.
- What is your typical process for working with a new customer?
We start with a free estimate, which can be done in person or over the phone using pictures. You’ll receive a flat-fee quote for the job. Once the details are confirmed, we’ll schedule a convenient day—sometimes even same-day. You’ll be contacted beforehand with an estimated arrival time. The job is completed efficiently, and payment is collected on-site using online billing or the payment method of your choice.
- What education and/or training do you have that relates to your work?
With more than 10 years in the junk removal industry, I bring experience and professionalism to every job. We are fully licensed and insured, and always carry our Certificate of Insurance to ensure your confidence and safety